Privacy Policy

A legal disclaimer

This page explains how Voxlabs handles personal data. It is provided for transparency and does not constitute legal advice. Privacy laws can change and your specific situation may require additional terms. If you need advice tailored to your circumstances, please consult a qualified professional.

Privacy Policy - the basics

Voxlabs is a design & 3D-printing company. We collect only what we need to quote, produce and deliver your orders, keep our services secure, and comply with the law.

What we collect: contact details (name, company, email, phone, addresses), project files you upload (e.g., CAD/STL, drawings, reference images), order/delivery details, invoices and payment status (full card data stays with our payment provider), support communications, and website analytics/cookie data (only non-essential with your consent).

How we use it: to provide quotes and manufacture items, manage your account, ship orders, give support, improve our website, and—only with your consent—send updates or run analytics.

Sharing: only with trusted providers needed to run our business (hosting/IT, payment processor, shipping carriers, vetted freelancers/partners, analytics/marketing tools with consent). We do not sell personal data.

Your rights: access, correction, deletion, restriction, portability, and objection (incl. to direct marketing). Withdraw consent at any time by contacting Voxlabsdesignstudio@gmail.com

Privacy Policy - the basics

Voxlabs operates from Belgium (EEA) and processes personal data in accordance with the EU GDPR (and UK GDPR where applicable). You can contact us at Voxlabsdesignstudio@gmail.com for any data-protection request. You may also lodge a complaint with the Belgian Data Protection Authority (GBA).